Credit Card Jungle was how Mike Hogan described the situation in a Barrons article earlier in the year. Even though there are some good business credit card deals to be found, it is very much a case of Buyer Beware.
If you’re among the two-thirds of credit-card holders who carry an outstanding balance, you might have noticed that your interest rate was hiked recently, or your billing cycle shortened. Failure to navigate card providers’ labyrinthine payment terms successfully can earn you one of several consumer-unfriendly fees. These aren’t really new gambits. But they are being pursued with such gusto lately that they’ve generated a record number of consumer complaints.
That word jungle conjures up phrases like Nature Red In Tooth And Claw or Survival of the Fittest. You have got to keep your wits about you, if you wish to stay ahead of those claws. Hogan was describing the situation in the US but you will find similar discontent with the credit card suppliers in the UK and in Canada.
Consumers are often riled by two key hot button issues in most cases:
- The way the interest is calculated on their balance owing often creates lots of surprises for consumers
- The way any money that is paid is then applied to interest-bearing amounts owed is another cause for concern
It all comes down to the small print that is added to credit card contracts and it is not surprising that many feel there are hidden ‘gotchas’ in these contracts.
There is a popular wish for action so it is not surprising that you will find that politicians are now taking up this cause not only in the US but also in the UK and in Canada.
Even if tighter regulations are instituted they will never cover all problem issues. The wise user of credit cards will always do a detailed comparison of what the different credit cards are offering and what may be in the small print.
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- Credit card terms ‘to be curbed’ (news.bbc.co.uk)

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